Account and Data Deletion Request

THE JJ CLUB APP ACCOUNT DELETION

Users of The JJ Club mobile application can request deletion of their account and associated personal data at any time.

OPTION 1: DELETE YOUR ACCOUNT WITHIN THE APP

  1. Sign in to the JJ Club app.

  2. Navigate to Account Settings.

  3. Select Delete Account.

  4. Confirm your request.

OPTION 2: REQUEST DELETION VIA OUR WEBSITE

If you no longer have access to the app, please email:

hello@thejjclub.co.uk

with the subject:

"Account Deletion Request"

Please include the email address associated with your account.

WHAT DATA WILL BE DELETED?

Upon successful verification of your request, we will delete:

  • Account profile information

  • Contact details

  • Membership preferences

  • App usage data associated with your account

  • Any other personal information held solely for provision of the service

DATA THAT MAY BE RETAINED

Certain information may be retained where required:

  • To comply with legal obligations

  • To resolve disputes

  • To enforce our agreements

  • For fraud prevention and security purposes

RETENTION PERIOD

Deletion requests are processed within 30 days.

Any data retained for legal, accounting, or regulatory purposes will be kept only for as long as required under applicable law and then securely deleted.

CONTACT

For any questions regarding account deletion:

hello@thejjclub.co.uk